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Fluenz vaccinations for 2 and 3 year olds are now available and bookable with the practice nurse.

Patients living in Byrness, Rochester, Otterburn, East and West Woodburn are reminded that the shared taxi service operates every Friday to Bellingham, replacing the old 815 service and running on the same day and times.  It must be pre-booked.  Normal bus fares apply and concessionary buss passes can still be used.  Please call 01434 220570 to register and then reserve each time you wish to travel at least one day in advance!

Text Reminders

We are now advising patients via text messages about their Doctors appointments.  If we have your mobile telephone number we will send you an automatic message the day before to remind you.  If you do not want to take advantage of this service then please let us know so we can update your records.

Online Appointments

If you would like to make an appointment with a GP via this website please contact the practice to register for SystmOnline bookings and then follow this link

Book appointment online

If you need an urgent appointment then please contact the surgery.



The practice is using a secure system to transfer some medical records between practices when registering with us or registering elsewhere.  This forms part of our contractual obligations with the NHS.


Home Visits

Where possible we encourage patients to attend the surgery as consultations are much more effective, being supported by the various health professionals working out of the surgery premises and with access to a wide range of interventions and treatments.


However, we do recognise there may be occasions patients are unable to attend the surgery, for example those who are truly housebound or too ill to attend the surgery.

If this is the case, you should contact us as soon as possible explaining the problem and the urgency so the doctors can safely and effectively determine the best course of action.


For example, if the doctors consider that you need urgent attention they may dispatch the Community Paramedic to carry out the initial assessment and treatment.

The doctors may consider that you need treatment at hospital and that a home visit may only delay you receiving the appropriate care: under these circumstances they may advise you attend hospital which may involve either ambulance transfer or asking you to make your own way there if considered safe to do so.


Of course, a home visit may be entirely appropriate as many patients can be treated safely and effectively in their own home. Where possible we would ask that a request for a home visit is made before 10.00am to enable the doctors to plan their day accordingly.​


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