If you do not have a user name and password please contact the surgery and we will arrange for a user name and password to be issued so that in future you can order your medication online.
We are starting to send prescriptions to the pharmacy electronically, this will mean that if you get your prescription from a pharmacy near to where you work or where you go shopping we will not need to put them in the post. It is a quick, easy and enviromentally friendly way for prescriptions to move between the practice and your pharmacy of choice. If you would rather we didnt send your prescription in this way, or would like to discuss this further then please call Jayne Reed at the practice 01434 220203
If you are on long term medication we have a computerised system that will allow you to have a number of prescriptions without seeing the doctor. You will however be required to attend for check ups at regular intervals to monitor your condition.
WE WOULD ASK THAT YOU GIVE US 48 HOURS NOTICE WHEN YOU ARE REQUESTING YOUR REPEAT MEDICATION.
We can send prescriptions to the pharmacy of your choice electronically. Please can you check that your nominated pharmacy details are correct and let us know if you are happy for us to transfer your prescriptions in this way.
IF YOU ARE ASKING US TO POST YOUR PRESCRIPTION TO A PHARMACY PLEASE MAKE SURE THAT YOU ALLOW EXTRA TIME ESPECIALLY AT CHRISTMAS TIME
Sometimes you will be informed that a further repeat prescription will only be possible after you have seen the doctor for a further check up. This is an important safety net, and it is vital to adhere to this.
Please note that, in accordance with national guidelines, the practice normally prescribes a 28 day supply of any drug.
We would ask that you preferably make your request via this website, otherwise post your computer slip to the surgery, call in at the surgery or leave in the box in reception.
TELEPHONE REQUESTS WILL ONLY BE ACCEPTED IN THE CASE OF GENUINE DIFFICULTY AS USING THE TELEPHONE BLOCKS THE LINES AND PREVENTS OTHER PATIENTS CONTACTING US WITH MORE URGENT PROBLEMS.
WE WILL ONLY TAKE TELEPHONE REQUESTS FOR MEDICATION AFTER 1pm. IF YOU CALL BEFORE THIS TIME YOU WILL BE POLITELY ASKED TO CALL BACK.